Netgear Support: Netgear Router Login Not Working

Chris asks…

hooked up router computer says connected but internet not working.?

ok, i have two computers hooked up to the same internet service. Computer A is the computer with the orginal internet(cable) Computer A's internet works though the router but Computer B is not working though the internet . i installed the router using the router wizard on Computer A and everything went fine. but when i try to install the router on computer B it went fine till it wanted to connect to the internet to do the router login thing. im using a netgear wirless router but am using lan cables. oh by the way the computer says connect but yeah right i cant acess the internet. on computer A i set up a home office network and this happened computer B was on the internet for like 3 min even without installing the router. but then dissconected. both computers are running on XP.

netgear answers:

You should only have to run router set up from one computer. There is no reason to set it up on two computers. There are a couple of possible causes that could cause you to be unable to have internet access. The firewall on your computer (Norton, McAffee, ZoneAlarm, etc.) could be blocking you from having internet connectivity. If you used dial up on the computer before, your computer may be set up to connect using dial up. You also may need to refresh your IP address.

Try these steps and if they dont work post an update with your operating system and what happened when you ran these steps.

1. Hit the Windows button and R button at the same time on your keyboard.

2. A "Run" box should come up with a prompt for you to write something. Type "cmd" then enter.

3. A command prompt that looks like DOS will come up. Type "ping www.yahoo.com" and see what comes back. If the request times out or you get no response continue to the next step.

4. Type "ipconfig /renew" and it will refresh your IP address.

5. Retry step 3. If you are now getting a response back then attempt to go to the internet.

Steven asks…

Router login screen does not display?

So i got internet today and after they installed the modem i plugged my router in and i went to 192.168.1.1 to login. When i do so it does not display anything, it just displays a normal screen when the internet is not working. I lost the installation CD so that is why i need to login, so i can install the router. I had the router previously working about 3 months ago and now when i try it, nothing. Before it was on my desktop now its on a laptop though. I have a netgear Wpn824v2

netgear answers:

Here is the support page. You do not need the cd.

Http://kbserver.netgear.com/products/WPN824.asp

Mark asks…

my dsl connected to my netgear router?

its having problems connecting to the internet, i dont see why im not getting internet, modem+router to comp, and i went to the website for the netgear, put in my pass and login name into the router website then applied, so i open a webpage... nothing, b4 once i had the dsl moden connected to my comp it works, then i connect modem to router to comp, then doesnt work, help me out???

netgear answers:

You probably have pppoe. You need to enter the username and password into the router. Read the router instructions.

Richard asks…

How do I turn on UPnP on my netgear router?

I do not know how to access the router or know the login information. I have two routers I can use and i do not care which as long as it works. I have this model http://kb.netgear.com/app/products/model/a_id/2529 and this model http://kb.netgear.com/app/products/model/a_id/2583. Please help.

netgear answers:

Type 192.168.1.1 into your URL bar. It should ask you for a password and username. Unless you changed it default password and user are normally either

User: admin
Pass: admin

OR

user:admin
pass: *blank*


Once you have accessed the router just browse through the settings until you find UPnP

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