Chris asks…
Can't connect to Internet through Netgear router (Vista OS)?
My Internet connection was working fine up until a few days ago, when it suddenly stopped working. I can connect by plugging the computer directly into the cable modem (Comcast); the problem only manifests when I try to go through my router. The router is a Netgear WGR614v6, which according to Netgear should be compatible with Vista. However, I've tried all manner of tricks and nothing seems to get the router to give me a connection.
Note that the local network works fine (I can ping the router and any computer connected directly to it, wired or wirelessly), it's just the connection to the Internet that is failing.
I have tried:
-power cycling the modem and router
-disabling IPv6
-reinstalling my network adapters
-resetting the router to factory defaults and reconfiguring
-downloading the "Vista drivers" from Netgear's website
-setting a static DNS
Any other suggestions? Does anybody know what is actually causing the problem?
I disabled the UPnP service, and it looks like that might have fixed it. I'm going to a run a few tests before I commit to that.
netgear answers:
This sollution applies ONLY if you're also running Zone Alarm:
It's a specific Security Update that Microsoft distributed this week that effects computers running ZoneAlarm (all editions). Here's the fix:
Start > Control Panel > Add/Remove Programs
Check the box "Show Updates"
Wait for the entire list of programs to load.
Scroll down and look for "Security Update for Windows XP KB951748"
Click Remove and uninstall the Hot Fix.
Restart your computer; it should be fine now.
Hope this helps!
David asks…
Is there anyway to change my WiFi router's security type so I can participate in Pokemon events?
(Yes I'm a geek)
But I'm wondering if there is a way.
The security type is: WPA2-Personal
Encryption type is: AES
My router is: NETGEAR WGR614v9
Laptop version: Vista Home Basic
All I know is that I need a WEP security type.
And I'm not sure if IPv4 and IPv6 are needed for anything. If so, tell me what?
:D
netgear answers:
Im doing this from Windows XP.
Start, All programs,accessories,command prompt
Type ipconfig. This will show you your ip Adress
Type Your IP adress into your browser It should be XXX.XXX.X.X (192.168.1.X)
Type in the Username and password ( default should be admin//password or something like it ask google)
I don't own a netgear but in my router the options are under wireless security.
Richard asks…
My Netgear RangMax Next wireless N router is giving me problems?
Well for starters, I'm using a dell inspiron 1720, with a integrated Wireless N card. When i first set up my router, the speed was unbelievable, now I'm happy to see the status (im running on windows Vista) say 11mbs from a 78. It sometimes doesn't even respond and it goes into Local Mode and i have to wait for it to re-connect. I tried disabling IPv6, and it still doesn't help! And when I go on connect to a network, my netgear shows that it is giving off a wireless 802.11g radio signal, and im not sure weather it should be like that or not. And if it's not supposed to be like that, if i could make it broadcast 802.11n signals instead.
My firmware is the latest version, i also have the security settings as WPA2 PSK security, which worked a little better then the WEP security.
Well i fixed it, i did sumthing completely different. I just logged on to my router, and i Set it as Neighbor Friendly Mode, (130mpbs speed max) and its working great like before now. I wouldn't get the 270speed without the adapter card anyways, and to give myself less trouble, i used WEP security cause WPA doesnt work.
netgear answers:
You can login to the router and set it to only broadcast N signals..
Also, have you updated the Firmware for the Router and driver for the card?
EDIT: Well, since you have the latest firmware and stuff, I guess just try to login the router and change the settings to only broadcast on N..
Have you disabled the Windows Native wireless manager to force the Netgear software to manage the connection on your laptop?
Joseph asks…
Router causing slow downs with Sattelite modem? Doesn't sound right?
Hey there,
I have a client who is having an unusual slow down with her sattelite modem. DHCP is turned off in the modem and a netgear router is serving up IP addresses to her desktop and wireless laptop. The internet connection becomes "dial-up speed" through the router, but is normal again when the desktop is connected directly to the modem. When she called the satellite company (Hughes net serving Nevada City, CA) about the problem, they said it was the router that was causing the slowdown. I am almost positive that the modem gives her desktop an IPV6 address when connected directly. The router (An inexpensive netgear) is using IPV4. Is the router the bottleneck in having to convert between the two? Any input would be greatly appreciated. Thanks.
netgear answers:
Check to see if the ports connecting the router and the modem are set to Auto Negotiate on both sides. This is a problem with lots of network hardware especially Cisco.
Set a static speed on the router side to 100mbps-full duplex. See if that helps. You probably want to do the same for the pc ports on the router.
Also is your router also running Firewall options? If so this can slow it down greatly on a cheap router. It takes more processor time which slows down routing and speed overall. You may want to upgrade to a better router if you can't make any progress with the current one. Go to your router manufacturers website and see if you can find anything in technical support. Also call your router manufacturer tech support line and tell them the problem. There may be a compatability issue that they know about with the modem you are using.
S
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